The products sold on this site are top quality, designer inspired, alternatives to mobile phones created by renowned designers such as Vertu, Goldvish, Nokia . Under no circumstances is it our intention to mislead our customers into believing they are purchasing the authentic designer brands. Any reference made to actual designers such asVertu, Goldvish,Nokia are for comparison purposes only in terms of price and quality. By purchasing these replica luxury mobile phones you agree not to sell or represent them as authenticVertu, Goldvish, Nokia We take no responsibility for the false portrayal of our merchandise as the authentic handbag. We assume no civil or criminal liability for the actions of our customers.

We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality. We understand; however, that every customer is unique and we are flexible to meet your particular needs. Customer satisfaction in our products and services is our top priority.

If for any reason, you are not content with your purchase please contact us immediately via email at kimbery2@gmail.com.

We will then provide instruction on where to return your mobile phone(s). You must return the product(s) within seven days of receipt for exchange or refund. You must send your returned package via courier at your own expense and provide us with a tracking number in order for a refund/replacement to be issued. Please send your package back via US Postal Service only(or your local express postal service, no TNT UPS DHL) with online tracking number. This is very important and if this is not provided we cannot confirm receipt of your return. We do not charge a restocking fee but in such cases, we lose the cost of the initial shipping and so cannot pay for shipping both ways. Refunds are made in the same form as initial payment (ie. refunded on your credit card) and may take up to 15 business days to process after we receive the tracking number for the returned goods.

Kindly include when you contact us the following information. This will expedite the processing of your return.

· Your full name and the date the order was placed and received

· A list of the replica luxury mobile phones(s) to be exchanged or refunded

· The reason for the return of the products

Delivery is guaranteed! If your shipment is lost or seized we will reship once at our expense.

Your purchases will be sent directly by courier to your door. You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.
· Please allow 7-12 days for delivery of your order.

· Please make sure you enter the correct shipping address and contact number.

· We are not responsible for reshipment if you provided us with an incorrect address.

· We are not responsible for any import tax charged on your package.

Expedite Shipping Is Free (7-12 days)

Warranty
On Vertu Luxury Phone, we take your satisfaction as our mission and we are confident that you will be satisfied fully with our product and service. As a responsible supplier, our goal is to establish and maintain long-term friendly and mutual benefit cooperation relations with you. So we devote to providing all of our customers with superior product and service. We realized that each client has unique needs and we are always ready to deal with any of your questions and problems.
If there is any software problem with your phone in use, please contact our after service and we will deal with the problem as soon as possible.

If there are hardware problems with the phones, we have the following solutions:

If there is any hardware failure of the phone itself within 12 months from the date of order, please send the phone to our Asia Service Center (We will let you the full address then) and our repair team usually maintain it within 5 working days and send it to you soon. In this process, the repair is free of charge, and the freight will be split by both of us.
If the phone is damaged in customer side, we can still replace the parts and repair it for you, but the customer should in charge of the cost, including replacing parts and the freight.

Return Policy

Your satisfaction on your purchase on VERTU Luxury Phone is guaranteed!

If for any reason you are not satisfied with your replica phones, please contact us immediately, we will gladly accept your return or exchange. All exchanges must be within 10 days of receipt of the products purchased, the goods must be unused and original condition, in its original packaging. All refunds will be credited within 5-7 Business days in the same form as original payment.

Please send a note stating what is wrong with the replica phones, what you are looking for, and your name/address along with your email, order number and the approximate purchase date.

For refunds, the goods must be in the exact same condition as received, unused, come with all the accessories. no damage signs.

If you are exchanging replica phones, the shipping will be at your expense.

At VERTU Luxury Phone, customer satisfaction is what counts. There is no restocking fee charged on exchanges, All purchases are processed with full extensive care to meet our customers' needs. Once we receive your order, it will go through our quality control procedure at our warehouse division, so you receive the best in quality item. Please email us for an exchange, with the item you purchased, and the new item you would like, and we will let you know how to proceed.

"“Me and my girlfriends wanted to buy from you for a long time but we were afraid as you are not here in the US, but we all bought a phone to test you and now it\'s here and we are all fighting on who to keep it. We will buy one for each now thaks vertu luxury phone shop“"
By Phoebe Trotter, US, Friday, 23 July 2010

. "“I cannot believe how good the phones look. As you remember i got 2, one for my daughter and one for me, they look so good that i cannot decide which one to give to my daughter, i want them both now. I had a original Vertu but it was stolen and i did not dream that i could afford a new one these days but you guys saved me.“"
By Amelia Jones, US, CA, Thursday, 15 July 2010

. "THANK YOU !!!! I really love the Vertu Phone, and hope to have a long relationship with you as well! Again Thank you! and have a blessed day!”"
By Dr Brian, from Johannesburg, ZA, Friday, 2 July 2010

. "Good quick service. Everything matched the online description - no problems"
By Mr Andrew J Wallis, from Bristol, UK, Sunday, 20 June 2010

. "I've just received my order Vertu Signature in the mail today, I'm from New Zealand and it only took 7 days to get here from the night i placed my order. Great service, amazing price, and i'm very pleased with the phone! Thanks"
By Alexander, from New Zealand, Wednesday, 2 June 2010

. "I recieved the Vertu Signature Cobra after 3 days of Vertu Luxury Phone Store posting it, great shipping! very fast, and its perfect, i couldnt have asked for anything better!!! I highly reccomend Vertu Luxury Phone Store!!! Thanks so much !!!"
By Belinda, from Western Australia, Australia, Wednesday, 19 May 2010

. "I purchase this Vertu Ferrari for my son, in Las Vegas. I ordered early because I was afraid about the quality. when I received it I was very pleased. The customer service were polite and helpful. I am going to a formal affair also next month and I am going to purchase my cell phone from this store. I am telling everyone !"
By Sarahina Baranowski, from Philadelpia, Pennsylvania, Wednesday, 5 May 2010

. "“I Would like to thank Vertu Luxury Phone Store for their help and their quick response time in dispatching the Vertu replica Phone that were ordered by me, also I would like to thank them for the personal contact to my home telephone number indicating how long the items would be in transit before they would arrive, their time of arrival was perfect within Three Day's very good customer service.”"
By Carin Roman, from California, US, Saturday, 3 April 2010

. "“I would buy from This store ANYTIME! They were great! Fast shipping and confirmations were sent in a timely. Thanks for everything!”"
By Dolor Ravi, from France, Tuesday, 23 March 2010

. "Excellent value for money & very fast delivery considering it came from Thailand - very recommended.”"
By Darren Ennis, From UK, Wednesday, 10 March 2010

. "Good communication, fast delivery and overall excellent service I like the way they handle their customers, and i will definitely shop with them again"
By Dr R Khalid, from Lancashire, UK, Sunday, 7 March 2010

. "“My order of Vertu Ascent Ferrari 1947 was packaged very well and shipped promptly. I would definitely use them again.”"
By Mr Larry Basque, from Quebec, Canada, Wednesday, 3 March 2010

. "“My order of VERTU Signature S Design was prompt and efficient and keep in touch as to when my order would be delivered excellent service thank you very much.”"
By Miss Frances Spedicati, from Bolzano, Italy, Friday, 26 February 2010

. "“Service and delivery was fast and efficient. An email enquiry was met with courteousness and answered my question.”"
By Emilio Jose Plaza Fernandez, From Spain, Wednesday, 10 February 2010

. "“ I ordered a Vertu Boucheron through your website. I had heard dodgy things about Vertu replica cell phones on the internet and couldn't find any reviews, good or bad, for any Vertu replica cell phones that you had sold, so I was a bit nervous. I have just received the phone and I am thrilled. It is well made, Thank you so much. ”"
By Mr Donald Attigan, from Prague, Czech Rep, Friday, 15 January 2010

. "“It was so close to Christmas, but these guys shipped like they said they would, their customer interface, messenger, was quick and informative and cordial, Happy new year to all in Vertu Luxury Phone store.”"
By Antonio Pea Novelo, from Distrito Federal, Mexico, Saturday, 19 December 2009

. "“The service was excellent, delivery was as expected(quick)communication fantastic, received step by step email reports,product as ordered. Will order from them again.”"
By Miss Diana Aguirre, from Jackson, TN, US, Saturday, 14 November 2009